Someone managed to break your glasses and need a new one urgently? Fret not.
Otago Optical offers express service for spectacles. And no, it doesn't cost an arm and a leg.
How fast can I get my glasses done?
Depending on the crowd, anywhere from about 20 minutes to an hour.
This only applies to single vision lenses within the range - not if you have high myopia, high hyperopia, or high astigmatism. Clue: if your lenses always had to be 'special ordered', then chances are you're out of luck here.
There may also be a situation where the lenses are out of stock (a few of our customers buy multiple pairs of glasses at one go, depleting lenses of that particular prescription). Whoops.
Premium lenses, like the ones that change colour under the sun, branded lenses, and so on, also need to be ordered and hence cannot be expressed.
What do we keep in stock / what is the range eligible for the express service?
For single vision multicoated lenses - up to 800 degrees of myopia, and 200 degrees of astigmatism. Note: these are the standard lenses that come in our glasses package, also features UV protection.
For single vision multicoated violet-block lenses - up to 800 degrees of myopia, and 200 degrees of astigmatism.
For the above two types of lenses, some lower plus powers for hyperopia and reading prescriptions are available but limited.
Please note that we do not guarantee that any glasses can be done immediately; there are times the lenses run out of stock, our machine is under servicing, too many jobs in the queue, etc. In these exceptional situations, it will typically take 2-3 working days for the glasses to be done. Thank you for your understanding!
Why only single vision lenses and not progressive lenses?
Progressive lenses, also known as multifocal or varifocal lenses, are made-to-order, except for stock progressive lenses (i.e. ready-made). All our progressive lenses are individualised to the wearer, and are not stock lenses. So, gotta wait!
That's ridiculously fast. How is it done?
Check out our IG video:
The machine does most of the job, making it incredibly fast. Amazing what technology can do hor.
Does it come at an extra cost? No, we do not charge more at this time, despite the relatively high costs of operating in this manner (it's literally having a mini-lab in store, instead of sending it out to the lab). This value-added service applies for all our glasses packages starting from $60.
So what ye waiting for, hop on down to our optical shop - via Maxwell or Chinatown MRT stations!